Privacy Policy

Last Updated: May 2026

1. Introduction

Welcome to Classic Custom Rugs ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a Trade Account Application, or engage with our B2B manufacturing services.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you or your business, including:

  • Directly Provided Data: Information you provide via our lead capture forms (powered by Formeasy), including your First and Last Name, Professional Email Address, Phone/WhatsApp Number, Company/Studio Name, Professional Title, and specific project details or design files.
  • Automated Tracking Data: When you visit our site, we automatically collect data regarding your device, browser, IP address, and interaction with our website.

3. How We Use Your Information

We use the collected data strictly for professional B2B purposes:

  • To process your Trade Account Application and assess manufacturing feasibility.
  • To communicate with you regarding quotes, material samples, and active projects via email or WhatsApp.
  • To store and manage your contact details within our secure custom database.
  • To optimize our marketing efforts and deliver targeted B2B advertising.

4. Cookies and Tracking Technologies

To understand user journeys and optimize our website, we utilize Google Tag Manager to deploy various tracking technologies. These include:

  • Google Analytics 4 (GA4): To analyze website traffic and user behavior.
  • Meta Pixel & Conversions API (CAPI): To track form submissions securely and deliver relevant advertising on Instagram and Facebook.
  • LinkedIn Insight Tag: To gather professional demographic data and track B2B advertising conversions.
  • Google Ads Tracking: To measure the effectiveness of our video and search campaigns.

By using our site, you consent to the use of these tracking technologies. You may adjust your browser settings to decline cookies.

5. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our business, including:

  • Form processing and database management services.
  • Analytics and advertising platforms (Meta, LinkedIn, Google) solely for tracking conversions and optimizing our ad delivery.
  • Logistics and shipping partners (e.g., DHL, FedEx) to fulfill sample or product deliveries.

6. International Data Transfers

Classic Custom Rugs is headquartered in Kathmandu, Nepal. Your information may be transferred to, stored, and processed in Nepal or other countries where our third-party service providers maintain facilities. By submitting your data, you consent to this international transfer.

7. Your Rights

Depending on your location (such as the EU/UK under GDPR, or California under CCPA), you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at classiccustomrugs@gmail.com.